InterContinental Phuket Resort, an IHG Hotel

Easily the nicest beachfront hotel on Kamala beach. We loved taking morning walks with coffee along the shore. We paid to upgrade to a pool access room and I’m very glad we did as it made using the pool a lot easier. When our flight got delayed, the reception team worked hard to arrange a later check out for us despite being fully booked. They could have just said no and kicked us out onto the street. I am so incredibly thankful they were willing to help.

Gorgeous hotel, excellent service, big beautiful rooms. The hotel is located in two sides of the road with the underground passage (very short) connecting. One part is not on the beach but is more quiet and secluded(I preferred to stay there) while the other is directly facing the beach( more people and foot traffic but has bigger and more expensive rooms, with sea view). You can either walk for few minutes or take a little buggy(golf cart operated by driver) for a short drive to the beach side. Literally takes few minutes and buggies are always available, can come and pick you up by your room, running all the time back and forth. Hotel has some pools but sits right on the beach with it's own access and lounge chairs (fresh towels will be out for you one you pick the lounge chairs and switched as often as you like). Bar and food service available on the beach from hotels beach bar with excellent selection of food and drinks. You can also get food and drinks from nearby beach bars. Hotel sits in the bay with beautiful calm waters, mostly used by the guests of the hotel. The lounge chairs are pretty close to each other though but more private ones are there closer to pool. If the budget allows,I would not stay anywhere else! The hotel was amazing, the breakfast had regular continental choices as well as hot Thai and Indian food with new things offered daily. Special coffee included, changed daily. Champagne included with breakfast as well as variety of fresh juices. I felt pampered as a queen! Hotel sits on a more isolated part of the island, called Kamala beach, away from crowds and traffic but you need to get a taxi to go to other parts of the island and traffic is brutal! But the taxis are cheap

I LOVE this hotel. The staff are amazing. The hotel is beautiful, and the room is very nice and spacious. We got a pool access room and we really enjoyed it. Part of the hotel is across the street on the beach side and all guests have access to it. The beach itself is lively and beautiful. The location could be a bit far from some activities but we didn’t mind that.

Dear Intercontinental Hotel Team, I wanted to express my heartfelt gratitude for the exceptional experience my sister and I had during our recent 7-day stay at your hotel. Your staff truly went above and beyond to make our stay memorable. The standout feature of our visit was undoubtedly the caring and attentive staff. From the moment we arrived, we were welcomed with warm smiles and genuine courtesy. The entire team displayed a level of professionalism and warmth that is hard to come by. Their attentiveness to our needs, from the front desk to the housekeeping, made us feel not just like guests but like cherished friends. It's remarkable how the staff seemed to anticipate our needs and provide personalized service. Whether it was recommending local attractions, ensuring our room was impeccably cleaned, or promptly addressing any inquiries, their commitment to excellence was evident. In particular, I must commend the stuff member who helped us with the room service on Oct 21 for his exceptional service, which left a lasting impression. The culinary offerings at your hotel were exquisite, and we relished every meal. The restaurant staff were not only skilled but also passionate about their craft, adding to the overall delightful dining experience. The amenities, room comfort, and the stunning view from our room only enhanced our stay. The Intercontinental Hotel provided the perfect blend of luxury and homely comfort. This was more than just a stay; it was a delightful journey, and we can't thank your team enough for making it so. We look forward to returning in the future and experiencing your warm hospitality once again. Sincerely, Aidana